We are delighted to be able to welcome you again and give you a last chance to enjoy the Castle while everything – for just a moment longer - is exactly as it was. The castle will be closing its doors at the end of August for a major restoration campagn and will not open again until 2023. Your visit will be a little different than it would under normal circumstances, due to the modifications necessary to guarantee your safety. Below we list the precautionary measures we are taking to allow your visit to take place as safely as possible, as well as tips on how you can best prepare for your visit.
When can I visit the Castle and the Museumgarden?
The Castle will be open from 20 May to 30 August, on condition that there is no tightening of the measures. The Museumgarden is open from 20 May to 31 October. Under the current circumstances, the castle and the Museumgarden will stay closed on Monday and Tuesday. The park is open daily from 8.00 am to 8.00 pm.
The new opening times of the Castle and the Museumgarden are:
Wednesday - Sunday: Open from 10.00 am to 6.00 pm. (last admission at 4.40 pm.)
Open on Public Holidays, also when these are on a Monday or Tuesday.
These opening times will apply for the rest of the season (until 30/08/2020).
Do I have to make a reservation to visit the castle and the Museumgarden?
Yes, we work with a system of telephone reservations. You must reserve a date and time prior to your visit. This allows us to monitor the maximum of people allowed in the castle and the Museumgarden and to guarantee your safety.
To make a reservation you can call 02 531 01 30 at the following times:
Monday – Friday: 9.00 am – 4.00 pm
Saturday - Sunday: 9.00 am – 12.00 am
It’s also possible to make a reservation by sending an email to email@example.com. You will receive a confirmation as soon as possible. If the time you have chosen is already fully booked, we will propose an alternative.
Tickets for the Museumgarden and combined tickets must also be reserved this way.
We kindly ask you to be present at the reserved time.
What measures will I have to take into account during my visit to Gaasbeek Castle?
- You can register at the reception of the castle on the date and time of your reservation. Here you can pay for your tickets and receive all the necessary information about your visit.
- For your safety and for the safety of our staff, we ask you to pay with a card. Contactless payment is possible up to € 50.00.
- Your visit will follow a fixed route. It is therefore not possible to backtrack in the Castle. The route will be indicated within the Castle. Download the circulation plan here.
- If you plan to visit both the castle and the Museumgarden (combiticket) we ask you to visit the castle first. This allows to monitor our time slots better.
- The rules of social distancing apply in the museum. We would ask you to observe a distance of 1.5 metres at all times.
- We strongly recommend that you wear a mouth mask.
- A small number of rooms are closed because of their limited size. The most important items in these rooms have, however, been moved to rooms that are open.
- Please travel as light as possible. Large bags, backpacks, and the like will be refused. A limited number of lockers are available; these are thoroughly cleaned and disinfected after each use.
- The public toilets and other sensitive places (handles, doors) are regularly cleaned and disinfected.
- Group visits are not possible until further notice. Nor can we accept reservations.
- Sanitising gel and tissues are available in the reception and at various places in the castle.
- For the time being, the museum shop will remain closed.
- Our visitors regulations remain applicable.
What will my visit to Gaasbeek Castle be like?
During this final season before closing, we are focusing on our own collection. You have the following options when visiting Gaasbeek Castle:
- You can opt for an audio tour. We are still offering audio guides which are thoroughly disinfected after each use.
- A ‘Wunderkammer Walk’ has been developed for this season. Using a visitor’s guide, you walk through the castle and stop at 12 unique showpieces from our own collection.
Can I visit the Castle with my family?
Yes, family members who live under the same roof can visit the Castle together.
Until further notice, family guided tours are not possible. Birthday parties may not be held, unfortunately.
What can I do to protect myself and others as much as possible?
- Do you feel under the weather? Then stay at home.
- Wash your hands frequently with soap and water.
- Always observe the 1.5 metre distancing rule.
- Limit your physical social contacts.
- Wear a mouth mask in the correct way on public transport and in busy public areas.
- Use paper tissues, which you dispose of in a closed waste bin.
- You don’t have a handkerchief? Cough/sneeze into the inside of your elbow.
You can find more information about COVID-19 on www.info-coronavirus.be.
How much does a ticket cost?
Our prices remain the same. You can consult them here.
Where can I go if I have any questions?
You can reach us by telephone (02 531 01 30) or by email (firstname.lastname@example.org). We will be pleased to help you.
We thank you for observing these additional measures and look forward to your visit!